Both Ring and SimpliSafe make their own peel-and-stick equipment for easy setup, and they both sell items beyond the basics.
#RING ALARM PRO VS SIMPLISAFE FREE#
With free self-monitoring and $4 a month for monitoring and cloud storage, SimpliSafe can’t keep up with its app-feature gatekeeping and significantly higher prices. For anyone who prefers to pass Ring over, SimpliSafe is a good option that’s almost as inexpensive. But it needs to sort out its ethical priorities. Ring’s better for your budget, your camera, and your home automation setup.
SimpliSafe customer service number: +1-88. Ring Alarm customer service number: +1-80. So if you’re looking for something uncomplicated, you’ll want SimpliSafe all the way. SimpliSafe, on the other hand, has more typical customer service issues, like billing mixups and customers being on hold for a long time. Users may feel like they need to trade on their morals to get affordable security, and that doesn’t sit right. That makes security available to people who feel unsafe but couldn't afford that luxury before.īut by not aggressively protecting others’ rights with better rules and policies, Ring puts users between a rock and a hard place. SimpliSafe’s $18-a-month fee will still be a strain on some folks, while Ring offers free self-monitoring. These issues are frustrating because Ring is a huge equalizer in home security. The Ring partnership with some police departments has left users questioning how much of their videos law enforcement will see without their express permission-and what law enforcement will do with those videos.³. When left unregulated, the Ring Neighbors app has devolved into racial profiling and other discriminatory behavior in some places.². Ring has had some issues keeping customer videos private from its own employees.¹. Some folks have concerns about the following: But some of its practices make its equipment and services look unsavory. Ring’s so great that it’s hard to believe it’s unpopular. Ring’s reputation has tanked in the last year or two, while SimpliSafe enjoys a relatively untarnished market presence. So if you have a smart home or like the idea of creating one, Ring is probably a better pick. Most smart devices use one of those protocols, so without compatibility, your SimpliSafe system won’t be able to connect to Z-Wave lights, thermostats, and so on. SimpliSafe doesn’t quite meet the threshold since it lacks Z-Wave or Zigbee compatibility. For example, you can create a chain where if you turn off the smart lights in your bedroom, your smart shades will roll down too. It’ll allow you to create custom applets with smart home chains. IFTTT compatibility is a huge bonus for a smart home. Ring not only meets the minimum requirements, it exceeds them. Your security will be out of the smart home loop. You won’t have voice control over it, and you won’t be able to connect it with many third-party devices. Security systems that don’t meet these criteria are difficult to use in a smart home setting. The app will share it with other users in your neighborhood.Īs far as smart home integrations go, here’s what we like to see: When your cameras capture footage of a security incident, you can upload that footage to Neighbors. Ring also uses a second app called the Neighbors app. You’ll see all your camera feeds on the same screen where you arm and disarm your security system. This $99 subscription will allow Rapid Response to monitor motion events on your external cameras.Īll Ring cameras use the same app as the security system, creating a seamless security experience. 
Although it hasn't been released yet, if you live in the U.S. If you're looking for added security, you can get an extra pair of eyes on your outdoor cams with Ring's Virtual Security Guard. So if you only want to be alerted to motion on your porch, you can easily set that up. But it does have customizable motion zones that allow you to choose which areas are motion sensitive. Unfortunately, Ring doesn’t offer vehicle or package detection at this time. (True story.) But you also won’t get notifications every time a stray cat wanders onto your porch, so we’ll call it a win. That means you won’t get notifications when your neighbor’s dog runs into your backyard and tries to eat the steak on your grill. Ring also offers what it calls “advanced motion detection,” a feature that helps cameras distinguish between people and animals. You can pull up the live feed in your app and hit the microphone icon to speak: “Sorry, I’ll be home to open the door in just a minute.” “Can I help you?” “Please stop digging in my flowerbed at 3 a.m.” All Ring cameras have night vision and two-way audio, a feature that allows you to talk to folks who appear on your camera.
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